The issue can be due to an error in connection of Outlook with the correct Exchange Server. Next, check if the folder is synchronized and new items are received in it. Now, switch to the General tab and click on the option Empty Cache. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Here is the fix.įirst, ensure that there is a connection between Outlook for Mac and Exchange Server. This method works when any specific folder is not synchronizing, but the rest of the Exchange folders synchronize with Outlook.

Here, select the identity which you want to recreate and click the Rebuild option to create it. Then, click on the Outlook application with the Alt key on hold to start the Microsoft Database Utility app. Take a backup of the Identities folder of Outlook for Mac in C drive. To fix this issue, you should perform the troubleshooting as explained here.įirstly, close all the Outlook for Mac-related processes currently running on the system. If selected, unselect it and check if the synchronization is better now. Go to the Outlook menu and check if the Work Offline option is selected or not. It is the most basic check that you can perform before pursuing any other method. Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full? Fix Exchange synchronization issues in Outlook for Mac Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue. Settings: Settings are not accurately configured.

Cache Issue: Your Outlook Cache is corrupted.

Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server.

Offline Mode: Your Outlook for Mac is in offline mode.

Many users of Outlook for Mac face this issue, and so we need to realize the causes behind it. Prominent Reasons Behind this Synchronization Issue Due to this, mailboxes are not updated on the server-side and on the client-side, and it becomes necessary to fix Outlook for Mac not syncing with the Exchange Server. Sometimes, this synchronization process gets affected partially or fully.

Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side as well. It facilitates offline working in an Exchange environment. The 10.6.3 update is recommended for all servers currently running Snow Leopard Server version 10.Outlook for Mac provides Exchange connectivity in a Mac environment.

Mac mail server offline